Senior Credit Controller

Credit Control

The University's Finance team has an opportunity for a Senior Credit Controller within the Credit Management Team.

This is a busy team responsible for the timely collection of all student fees and any other student-related debt, and for invoicing and collection for non-student customers. 

You will need to be customer-focussed, providing a high level of customer support to students, staff, and other customers. You will be proactive, using your initiative to achieve targeted results, while promoting student and customer goodwill.  You will liaise with other university departments such as Admissions, Student Records and International Recruitment, to achieve the best outcome for the University.

What's in it for you?

• Annual incremental increase up to £28,759 , with the opportunity to progress to £30,488
• Up to 34 days of leave per year (inclusive of bank holidays and University closure days) rising to 39 total days after 5 years’ service
• Attractive Local Government Pension Scheme
• A hybrid working model (50% working from home if required)
• Access to a range of benefits including our Staff Retail Benefits Scheme
• Wellbeing advice and support through our Employee Assistance Programme
• In-house training and development support, including a comprehensive study package to support either an AAT or a CICM qualification. 
• A friendly, inclusive and supportive culture and work environment

Applications are welcome from candidates who are seeking part-time or full-time hours. The minimum working hours for part-time applicants is 25 hours per week. 

Informal queries in relation to this vacancy are welcome and should be directed to Toni Jeynes, Revenue and Collections Manager, by emailing t.jeynes@worc.ac.uk

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